Staff Recruitment, Retention, & Training Strategies for Community Human Services Organizations
“Recruitment, retention, and training—the three most challenging issues facing community human services organizations. Now supervisors, managers, and administrators have a practical guidebook for facing these challenges and staffing their agencies with dedicated, motivated direct support professionals. Each chapter of this easy-to-read handbook focuses on a critical workforce issue such as recruiting and hiring employees, socializing and supporting staff, strengthening commitment and skills through mentoring programs, building effective teams, fostering diversity and cultural competence, and designing and surviving organizational change. To help readers meet each of these challenges, the book offers
• a list of specific competencies that supervisors and managers must focus on developing
• practical strategies and the research and demographic data that inform each strategy
• step-by-step instructions on how to turn the strategies into a workable intervention plan and evaluate the plan’s effectiveness
• a list of questions to help readers determine their organizational needs and spark more ideas about how to use the strategies
• charts, guidelines, case studies, checklists, and easily adaptable worksheets that help organizations put the strategies to work
With the sensible, easy-to-implement suggestions in this invaluable book, readers will sharpen their managerial expertise, reduce turnover, and build a more committed, skilled staff.”
